Empathy Deficit Disorder (EDD) is a term found in a book titled The New Resilience by Douglas L.A. Bier, Ph.D. Based on his research and studies in behavioral health, L.A. Bier determined that EDD is a pervasive condition in America and a greatly overlooked condition. People have a difficult time stepping outside themselves and dialing into […]
Defining Empathy
“You never really understand a person until you consider things from his point of view. Until you climb into his skin and walk around in it.” Atticus Finch Empathy is deeply valuing other people and developing understanding of what others are feeling through shared experience. To be truly empathetic, you have to raise your […]
The Power of Empathy in Business
Empathy can transform leaders into powerful change agents, but it can also transform the business itself. In a recent study of more than 600 companies, results showed that those companies who focused on organizational health and understood their employees yielded twice as much financial performance as those who did not (Keller & Price). Although […]