Put the CARE back in CAREGIVER When healthcare colleagues are cared for, it transforms them from healthcare workers into caregivers. When the work environment is filled with engaged, compassionate, empathetic colleagues, who are personally satisfied and happy with their workplace, there is a direct correlation in creating a positive patient experience. Therefore patient experience […]
What Errors Say About Leadership
What Errors Say About Leadership & Culture Have you ever witnessed an epic failure in patient care? Maybe it’s a faux pas on the part of the providers. A breakdown in the caregiver’s communication chain. Conflicting care protocols causing the perfect storm. Maybe someone simply dropped the ball and made a human error. What happens […]
A Gold Standard in Healthcare
The Lay of the Land Hospitals and healthcare organizations are required to address expectant standards of care in the delivery of their services, based on regulatory and accrediting entities. The requirements are representative of the specific regulatory agency’s mission. Evidenced-based medicine, best practices, and delivering high quality of care through clinical patient outcomes, contribute […]